AM I WRONG?

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Ann Neale		#11	[-]
Posts: 34 (31/03/2008 23:15:36) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	goodevening ladies,at the end of the first year of renewal of the cc club l chose not to renew,l after trying to sign in to view the issues id payed for l was denied,this l took up with the club ,l recieved a phone call from customer services to say l would be able to view the issues id payed for,and so l did for sometime,after reading this thread l again treyd signing in to the club to view the issues id payed for and was denied,so im disgusted and have e mailed cc for an explination,they just cant go back on what they said to me,l did get access so if l did you lot can,maybe if they where bombarded with e mails we will get somewhere ,l intend to till l get an explination . Annie
cmegan		#12	[-]
Posts: 918 (31/03/2008 23:32:11) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	must admit, I was tempted loads of times to subscribe, BUT now after reading this I as so glad I did't.. Feel so sorry for you all for this stress. Like all of us we buy Magazines, but they are our Library, I have some from six years ago, and I know it's a pain to go into them , but they are still here not deleted like that has been, but like you say what can be done? Surely if you have paid for something, it is yours?
Ann Neale		#13	[-]
Posts: 34 (01/04/2008 08:10:53) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	well no reply as yet from cc,no suprize there then,will keep you informed,have a nice day Annie xxx
murchison		#14	[-]
Posts: 4329 (01/04/2008 08:14:13) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	i do hope get it sorted because i just cant see that this is legal you have a right to what you have paid for weather that be an item or a download
nikki in hull		#15	[-]
Posts: 2664 (01/04/2008 08:17:47) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	i think as Carol has said that cc have covered themselves in the wording in the description of the membership, knowing they are a big company i expect great care was taken with said wording because of this same said problem, i chose the cd version purposefully because of this
Blabbydog		#16	[-]
Posts: 38 (01/04/2008 09:33:01) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	Hi I was in the same position, and didn't see why I couldn't have access to something I'd paid for. After four emails they sent me a password and code to access the back issues, but don't know if it still works as haven't been on the site for ages. Hope this helps Julie
Ann Neale		#17	[-]
Posts: 34 (01/04/2008 09:33:11) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	l understand what your saying about cc s wording,but l did challenge cc and did have access ,so i think im entitled to an explanation,just shows they can when they want to,l await there reply. Annie xxx
Ann Neale		#18	[-]
Posts: 34 (01/04/2008 12:34:52) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	well ladies and gentlemen,l have recieved a promt reply from cc,quoting there changes there aloud to do and appologies for any inconvenience it may have caused,no explanation as to why l was given access to what l payed for,so l will e mail again,not a very nice way to treat people as some may have not had much money,some may have been a presant,l still think cc deserve some ear ache. Anniexxx
bobiesgirl		#19	[-]
Posts: 326 (01/04/2008 15:17:08) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	I think it's a disgusting way to treat people, like it's been said, you wouldn't expect a person to come to your house and take back the mags you have bought through subscription...I also don't like the idea of ordering from them online...they say if you haven't taken your goods from the basket to the checkout in 10 minutes they go back into stock for others to buy...can you imagine shopping at the supermarket and buying some special offers,someone comes behind you after a set time,and takes them off you and tells you there were none of those left so i am taking yours out of your trolly/basket,there would be riots. I am so pleased i was talked out of taking out a c+c membership Marian x
Ann Neale		#20	[-]
Posts: 34 (01/04/2008 15:51:24) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts Report Post	Goodafternoon,l have again recieved e mail from cc,this time with there terms and conditions in an attachment,l replyed saying l still required the reason l was given access to the issues l had payed for,l await yet another reply Annie xxx

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