Wendy

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BALMCAKE |
C&C UK telephone number |
Lead | |
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Does any one have or know the UK based customer service number of Ideal World I want to ring them to find out how my orders have
been sent out, I still have not got anthing and when they send it by parcel force or Royal mail its almost always here withing two days but when they use
parcel net I never even get the items I have ordered from Empire stores QVC and Ideal world and each time they have used Parcel Net and although its only in
Bradford I have not recieved my parcel and ended up getting a full refund so now I want to find out how the items have been dispatched.
Wendy |
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susan |
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l would like to know this as well my parcel was dispatched on the 4th June my order was the Christmas ball kit this has still has not arrived yet sue
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wintermelody |
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The telephone number for customer services is 08700 700 802.
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BALMCAKE |
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Is this the UK number or the one in India? I do not want to speak to someone in India because they are unable to sort anything
out and I just end up waiting for days for them to act.
Wendy |
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joanna sheen |
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sorry all I have are 08700 numbers even for staff and management so can't help - but I'm sure someone posted a customer service number other than the
08700 one before - maybe they will pop on later
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wintermelody |
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Oh I am not sure as whenever I ring even to place an order it is always a foreign person. But when I used that number last they were able to tell me where my
order was.
Lorraine |
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jillander |
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I had the same problem and rang India and got no help. Someone suggested writing to them, which I'm now going to do. I've been waiting since 1st June,
money taken on 4th June, still awaiting dispatch? Hope you get sorted Jill x
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chrissiefish |
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Sorry no number Wendy but the order I placed over the craft week-end arrived a few minutes ago. Maybe, this will give you hope. When I ordered the Card Toonz
cd from Joanna (after Andrew recommending it) late Sunday night it was here on Tuesday morning. Fantastic as always Joanna. Many thanks to you and your
staff.
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maggiechris |
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I received my Christmas ball kit today which was despatched 6 days ago and came by parcelnet, also 3 others items ordered showind despatched today,but still
waiting for celebration disc sent 3 days agowhich usually comes by R/Mail. Sorry I cannot help with a telephone number.
Margaret x |
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Tina |
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Things do take different times to arrive and I think you are supposed to give mail order between 14 and 21 days to arrive.
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anmarj |
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hi
this is the number you need - 01733 887123 ask for the duty contact centre manager, I too have probem with parcel net, the main problem I had was the fact I could never go and collect any parcel from them if I was not in, lately I have taken to leaving a box on our landing - we have secure entry - and the guy does leave them there now. Kay |
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Isobel |
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ive been battling with them today to..told parceline can take from 4th June to 30th june to deliver...just emailed them back to say i dont think this is good
enough
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Heather Tredwell |
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I too have had problems with Parcel net. I now leave instructions for parcels to be left with the neighbours either side of me. (I did ask them First LOL) This
seems to have solved the problem.
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Isobel |
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you.re lucky..i dont have neighbours heather...and due to be on holiday soon..so dont want it left at door
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BALMCAKE |
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Thank you Kay and all the other ladies who answered, the only problem I have with Parcel Net is they just dont deliver full stop,
I had an email from them last time a parcel went missing after I contaceted them the thing is that was 35 days after the parcel had been dispatched and they
had sent it to their courier on the 18th of the month and this was on the 6th of the following month, in the end I was reimbursed but I was annoyed because I
didnt get that which I had ordered.
Wendy |
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