What a comfort to know it's not just me!! I was beginning to feel I must be doing something very wrong! My swirl cutting and embossing folder has arrived and I've given it a go. It was better than the ice crystals one - some of the bits had cut but others were only partially cut - I finished them off with a craft knife! As you say there must be someone who can help as these folders look gorgeous when they are done. Sue x  1087