Grrrrr! What a total pain Irene.
Everyone's always quick to blame to each other over things like this.
My sister has been having a mare - she has to take antibiotics all the time as she gets water infections often. The surgery say they'll get the repeat ready - it's not, then that they will fax it through to the pharmacy - they don't.
In the mean time, my poor old dad is having to drop by the surgery, then the pharmacy, to no avail as my sister is at work the whole time the pharmacy is open!!!
My rant over now too!
I hope you get it sorted soon,
Maxine x