I've got paperless billing too. The last 3 times I read the gas meter they called within 4 days to check it.... once yse but every time kind of defeats the object. Well this last time I ignored the email and didn't send in a reading as I don't mind an estimated bill this quarter (they usually over estimate but that just means it comes of the next one which will be huge) and low and behold no one has come to read the meter at all.

Makes you wonder, doesn't it?

Jan