Not at all acceptable Sadie, you or hubby need to speak to the Consultants secretary and get some answers not excuses, I'm sure you don't like to make a fuss but it seems nowadays unless you do and make yourself heard you get pushed to the bottome of the pile over and over agin.

4 times and waiting 2 years you need to start making a fuss.

Sending you some hugs,

Eunice
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