I guess hate was a bit of an ott expression to use, lol. I don't really hate it. There are just aspects of it that annoy me a bit. Their templates can't be changed in the page setup tool but I'm not sure about the customise tool. I think that's more for what is put on the template and I think the man I spoke to at Serif would've told me that when I asked how the margins could be changed on their templates if it can be done that way. It's not a problem now anyway as I can do what I wanted to do by choosing custom in the templates.
It's not the saving of images I have a problem with but the fact that every time any item is wanted it has to be put in the sidebar before it can go on to the card. It's an unnecessary step, but I do like the images in the kits I've got and will just have to put up with it in order to use them.