I didn't have bad service from them (the one time I shopped) but from things I've read, I'm not impressed by them one little bit. Having looked at the site it would appear to be downloads only at the moment so nothing that could go missing in the post or not be in stock. However cupcake wrappers are of no interest to me and I wouldn't want to cut them out by hand for a start. I'm sure lots of people now would prefer to buy cut files for the many machines out there so I wonder if there is a market for this sort of thing now?????

Jan