Sue I watched some of that show today. Totally misleading I too thought it was a a&e dept. it ought to be renamed. All those on should have gone to their gp. In Kevin's last 9 months he was obviously very poorly and we ended up at a&e twice and both times we felt we shouldn't be there for a known problem. One time we were transferred there because that would get him a ward bed quicker. I've also used a&e with the kids after speaking to nhs direct. Donna