Nice to see you back Eunice! So sorry to hear about your husband. Hopefully they will be able to sort him out and have him feeling better in no time! Those insurance people need shooting! I speak as the daughter of a retired insurance agent of the old school. He would have looked after all of the claiming end for you and not let you worry. These days of internet insurance may be convenient but there is no personal touch. My Dad spent more time chatting to old people who didn't see anyone from one week to the next and listening to all their woes. If anyone had a problem I would hear him on the 'phone at home telling head office to "Stop bu****ring about and send the people their cheque or I'll be up there to see you personally!" You don't get anyone to fight your corner now! Sorry! Rant over! Anyway, hope hubby is better soon and that the insurance pays out promptly for you now! At least you can have a nice cup of tea now you're home and sleep in your own bed. Take care!

Shoestring x