What can I say, I know wat it's like.
I sent a letter by special delivery so that my daughter could have her birth certificate the next day, she needed it for a job interview the day after it would arrive, but it never did, she got it 3 days later, but lucky for her she got the job.
When you pay £4.30 for something to be delivered quickly then it should be there on time. I am still fighting them to get my money back or at least some of it.

Shaz