Thanks for your help. I've had to use the blue charm embossing mat instead of the white embossing mat. That was just too thick to go through no matter what I did. I reversed so many times I thought that would break it as well. I suppose I'll get used to it eventually but it takes a heck of a lot of fiddling to get the sandwich right. I have the instruction sheet that was with the machine and I've printed off the sandwich list that's on here but it's still a bit of trial and error. I'm so hot and bothered now I might have to start on another project.image Hazel