On a different thread (about C&C p&p I think) I wrote that when I tried to order
2 tickets at the same time I would have been charged p&p. I then ordered
them 1 at a time and was not charged p&p and had my discount taken off.

I am not having a go at C&C but I am suggesting that this is a way of not having to
pay p&p for show tickets in the future.

Sorry cannot help re: emails to Ideal World.

Sarah