Just to pick up on a point made by Sarah (Cadey), about on-line bookings. Does your doctors have this option, as I have found this to be the best way of making an appointment, you can go on the site before the doctors are open and see what is available. Most times there will be a few appointments still available for the same day, if not then the next day. I always found that trying to phone when the surgery first opens difficult as the phone was always busy and it is the luck of the draw as to who gets through first.