I think that hospitals don't like to say over the telephone anything other than that the patient is comfortable/not comfortable. I think it's because it would be a breach of patient confidentiality as they don't know for certain that you are a close relative if they just talk to you on the 'phone (you could be anyone ringing in). So, really, I don't think it's anything to worry about at all. I've had exactly the same thing when I've been unable to visit my elderly Mum.

So please try to relax and not worry, and I hope you can get to visit her soon.

Hugs,

Sue xx