melchache wrote:
i used to have that problem.here is what i did. go to control panel--administration tools--services--scrolltro printer spooler--stop the service--unplug the printer--restart your computer--plug in printer--control panel--admin tools--services--scroll to printer spooler--and restart services...i hope this helps
Thanks for this - I did find this section whilst looking to sort the problem - I am waiting to turn the printer back on from resting it but will do this as well
Many thanks for the advise
Suzanneimage