Can I add my peeve too Applied to tax office for a refund - - sent it to tax office I'd previously dealt with . this was returned told to send somewhere else . After 7 weeks rang this tax office, told to ring another tax office ( another 0845 number) Speak to very nice lady no trace of my claim , lost somewhere in a big black hole . Got form today to start all over again. Says put in envelope enclosed (not enclosed) . Just hope this time all will be sorted . Used to work in a tax office as well and you were hauled over the coals for any mistake but this was years ago . But at least I spoke to a human being . Just want my refund to buy new CD's