That's disgraceful - and now I am panicing about my shopping delivery that I have booked with them for tomorrow night. I normally use Sainsburys but decided to ring the changes this year and try ASDA instead.

Sainsburys delivered last year in a severe snow storm and as we live at the bottom of a hill which is virtually impossible to get back up in bad weather they parked the lorry at the top of the street and we walked up and down with the groceries until everything was safely delivered.

I hope she manages to get something sorted today Jacqui

Jo xxx