Janet, I'm like you, I don't like hassle of changing over these things. Well, I just looked into changing my BT to another one. The more I looked the more I realized I already had the best. I have now agreed to stay with them another 12 months. I have never had any trouble like other companies keep going off. Also their helpline is 2nd to none and free that maybe because you never need it !!!

Audrey x