Was with Tiscali for years but they started charging me whatever they felt like, had a £200 rebate after a lot of (very expensive) calls, etc. Wanted to move to BT and told Tiscali we were thinking of moving and they cut us off dead. Lost all my emails, contacts, etc.

Having said that, we went to BT and it was the best move we could have done. We have had very few problems and they are on a free phone number if you need to contact them. We haven't lost our connection once in over a year now, with Tiscali it was happening a lot.

Nina x