they havent got back to us yet but hubby has rang again and told them hes not paying anything now until they sort it out and either tell us it was not them or if it was to appoligse to us, we are not with them now it was the final account from our old address, we changed to another company as they all use it here for sheltered housing and we get a cheaper rate from them ,things like this worry me though, i like an easy umcomplecated life never get it though,
hugs chrissy xx