Does it show as you want it on the screen then print incorrectly? If so, it could be a problem with how the program sends the data to the printer, but if it shows as a rectangle on the screen then short of it being done incorrectly by you (which I doubt as not many of us do something right for a while then totally forget how) I'm baffled. It should work just the same as other true type fonts. What program are you doing the work in?