Ordered my Grandson an Xbox One for Christmas - he messaged me yesterday to say his controller had stopped working.
We went to Asda and got a replacement - £44 so an expense I wasn't expecting.
Sent Amazon a message at lunchtime today asking if they would reimburse the cost of this new controller - had a reply at 3pm, they have arranged for the £44 to be paid back to me within the next 2 -3 working days. They haven't even asked to have the broken controller returned to them!
Elaine x
We went to Asda and got a replacement - £44 so an expense I wasn't expecting.
Sent Amazon a message at lunchtime today asking if they would reimburse the cost of this new controller - had a reply at 3pm, they have arranged for the £44 to be paid back to me within the next 2 -3 working days. They haven't even asked to have the broken controller returned to them!
Elaine x


