My friend ordered the tickets for herself and me for the NEC from Ideal world as she is a member of the create and craft club and has been charge full
price and p&p even tho' it states free p&p also they have not taken off her club discount. She has sent several emails and tried to get thro'
on the phone to customer services without any joy. Has had no reply from emails apart from the standard "someone will be in touch" but never has. My
friend has asked me to post this thread to see if any one else has had the same problem.
Carol x


