Phoned OH from work lunchtime, he checked my emails and no reply to yesterdays comments from hotel. He followed up with a phone call to be told that the proprietor was not in - apparently out trying to sort out some alternative accommodation. Half an hour later we had a phone call to say that they had reserved a suite with an adjoining single room for us at the original hotel and were very apologetic about the problems theay had caused. They have confirmed with an email and say they are looking forward to seeing us next week. Think we'd better check the beds, just in case!! But it does sometimes pay to present a calm non threatening case first before blowing your top, I think you perhaps get a better response.
Thanks for the support yesterday made us feel we had right on our side.
Will take a picture or 2
Hugs
Marion W


