Barbara,
Thank you for your email and comments.
We are now aware that 13 images on the new disc are incorrectly sized. This means that when theses select images are used in a project, the size shown is not printed correctly.
The affected images are:
|
|
Sub-section |
Category |
Image numbers |
|
Disc One |
(n/a) |
Embellishments |
006, 018, 019, 020, 021, 022 |
|
Disc Two |
Birthday |
Characters |
002, 003, 004, 016, 021, 022 |
|
Someone Special |
Embellishments |
010 |
We are working to rectify this issue and to create an update for all users to the resolve the printing problem. Until then as a temporary measure, there are a couple of ways to work around the error; I will let you decide which is more convenient for you:
1) Create your project and then when complete, use a punch (basic shapes, square, inside) over the whole thing. Once this is done, you should be able to print in the normal way through the Print/Share button.
2) you can print in a different way, see below:
- Open or create a project with the Digital Designer as normal.
- Save the project as a Jpeg file once complete. Use the print & share button but select “Export Image” instead of send to printer.
- Then open the image from the save location and print like a regular image.
We apologise for any inconvenience caused, and thank you for your patience.


